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THE SALES DEPARTMENT AND THE SERVICE DEPARTMENT

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Service

 

By Ken Blue

Romans 12:1  “I beseech you therefore, brethren, by the mercies of God, that ye present your bodies a living sacrifice, holy, acceptable unto God, which is your reasonable service.”

No doubt there will be some who will think it sacrilegious to compare the ministries of a church to the sales department, and the service department of a business, however, the comparison is valid, and justifiable.

In most business these two departments exist, and are distinct. For example, walk on any car lot, and experience the onslaught of salesmen. These men and women are dressed to the max; they are friendly, outgoing, and persistent. You buy the car, just to get them off your back. However, you soon discover that the service depart is a different story.

[pullquote align=”right” cite=”” link=”” color=”” class=”” size=””]Outreach and well-structured ministries are the two indispensables of any church.[/pullquote]

I know businesses that I would never enter again, nor would I recommend them to any of my friends. Seldom is it because of the salesmen, or the greeters we are turned off with. In most cases it will be the faulty service you experience. I just had a lady, this week, tell me of a church she and her husband visited several years ago, and when it was time to shake hands, and greet the visitors, no one acknowledged their presence. That was some twenty years ago. People don’t forget bad experiences, and they are quick to tell others.

Whether we want to admit it or not, if a church cannot sell itself to the community, and the visitors, people will not come. You may object by saying we are not in the selling business, we are in the gospel business. The sad truth is, many churches are not in the selling business and because of this, they can’t even give the gospel away! First impressions are the ones that last.

Every church should wrap itself in soul winning. You must plan everything with the lost in mind. Let your church become a soul trap. In addition, you must be just as diligent about having a perfect service department. Pastor, please take note; there are others churches your people could attend. If you don’t provide the services they feel they need, you will lose them. Soul winning and well-structured ministries are the two indispensables.

ONE OUT OF TEN AIN’T BAD

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One out of Ten Ain’t Bad

One out of ten“And Jesus answering said, Were there not ten cleansed? but where are the nine? There are not found that returned to give glory to God, save this stranger.” Luke 17:17-18

In the early days of my ministry I invited people to church, and they looked me straight in the eye and said, “I’ll see you Sunday.” If I got ten promises, I expected ten people. I soon discovered that most people do not keep their commitments. Since I had no way of knowing who would come, my only option was to raise the odds; I would get more promises.

Some pastors are disappointed when they count the meager returns. But don’t despair, if you get ten professions and one returns, you are doing as good as Jesus did. The way to raise the returns is to raise the professions. I would rather have ten returns out of a hundred than one out of ten.

[pullquote align=”right” cite=”” link=”” color=”” class=”” size=””]The way to raise the returns is to raise the professions.[/pullquote]

Remember, no one knows who really get’s saved. We don’t know how and when the Holy Spirit is working in the heart of another. Don’t let the fear of picking “green fruit” or the possibility of getting a “still birth” keep you from winning people to Jesus. There are three parts to winning people to Christ.

# 1. Your part: get them to trust Jesus.
# 2. Their part: trusting Him.
# 3. God’s part: saving them.

If you only get one out of ten, it ain’t bad.

BRUSH FIRES

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BRUSH FIRES
BRUSH FIREs

“While he was yet speaking, there came also another, and said…” Job 1:17

Brush fires are hard to contain because of the winds that spread them. Just about the time you have one under control, a gust of wind blows sparks into another field, and off you go again.

The pastor must exercise wisdom and discernment when it comes to these fires. “Should I chase it, or will it burn itself out if ignored?” “Where no wood is, the fire goeth out…” Proverbs 26:20.

There are two dangers when it comes to brush fires: one is to ignore it and allowing it to burn down your ministry; the other, is responding with fire trucks and ladders every time there is smoke.

My experience is that most fires are not that serious and will burn themselves out, if you don’t stir up the winds or throw fuel on them.

The pastor must stop responding to every battle, every complaint and every problem. If possible, let others in your church handle these fires and keep the smell of smoke off yourself.

The pastor should determine that he is not going to be the only man in the church with a fireman’s hat. There are others who can put out fires just as well. Most of the people in your church won’t even know there is a fire unless you keep fanning it by call attention to it.

HOW TO ORGANIZE YOUR MINISTRY

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HOW TO ORGANIZE YOUR MINISTRY

organize your ministryWebster’s Dictionary defines to organize as: “To put together into an orderly, functional, structured whole. To arrange in a coherent form; systematize.  To arrange in a desired pattern or structure. To arrange systematically for harmonious or united action.”

Once the planning process of setting objectives and goals has been completed, the next step is to organize the work. The way to do this is to ask key questions of each ministry goal. The questions should be: Who is responsible for this project? What materials will be needed? How much money is needed for it? When will the project begin and when will it be completed?

A look at the above paragraph shows that men, money, materials and minutes are the assets needed, and they must be properly organized to complete the task in the most efficient manner.

I believe an organizational chart should be created for the entire church. Each position on it must show the ministry title and the name of the person for that position. The lines between the boxes are a language to let you know who each person reports to and what authority they have, if any. The chart gives you a complete picture of the church, what its ministries are and who is responsible for every ministry. A glance at this will remove the ministerial fog that so often obscures ones vision of what their church should be about.

Remember, your chart should be built on your ministry objectives and not on the existing organization. You may shoot an arrow into the wall and then draw a target around it. It does not prove that you are a good archer. Likewise, by drawing a chart around your existing ministries does not mean that you have planned or that you are doing the right things.

So, the first thing is to plan your ministry with an annual planning conference, then create your organization from those plans. The reason many churches are a train wreck and the people are confused is poor planning or no planning. A carpenter friend of mine said, “It is better to measure twice and cut once than to measure once and cut twice. So, measure your ministry and make a clear cut distinction with a good organization.

If you would like more information on this subject, please let me know.

MUCH ADO ABOUT NOTHING

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division in the local churchDivision in the local church

By Ken Blue

“Now I beseech you, brethren, by the name of our Lord Jesus Christ, that ye all speak the same thing, and that there be no divisions among you; but that ye be perfectly joined together in the same mind and in the same judgment.” 1 Corinthians 1:10.

I know of nothing that causes strife and division in the local church like voting and giving undue attention to the church constitution. There are churches that cannot make a decision without first consulting the constitution to see if it is permissible and then voting to see how many will oppose it. Growing churches cannot function when hamstrung with policies which require a vote on every decision.

Why not plan the entire year with your leadership; then build the budget around those plans? Having done that let the membership review it. Tell them to contact the deacons if they have questions. The pastor and staff should not be contacted about budget matters. Finally, have a Victory and Vision Banquet where the budget is approved, but not discussed. Once the budget is approved, move forward in freedom to accomplish the ministry goals that have been set.

The pastor should also have liberty to appoint men and women to fill all needed ministry positions. It is unwise to vote on these people.

[pullquote align=”right” cite=”” link=”” color=”” class=”” size=””]The fewer things a church votes on, the less division it will have.[/pullquote]

The fewer things a church votes on, the less division it will have. There are four things, if voted on, that will allow the church work to go forward. These are: 1. Vote on the annual budget. 2. Vote on any change in the constitution. 3. Vote on the purchase of property or building new buildings. 4. Vote on the hiring of a new pastor. The pastor should take the leadership in all these matters; otherwise there will be much ado about nothing.