THE NEED FOR FEEDBACK
By Ken Blue
It is obvious that each person has, what is called “a blind spot.” That is an area where we cannot see. Not only is this factual relating to our vision, it is also true in all other areas of life. Others see what we are blind to. We need their help in pointing these areas out, if we are truly interested in improving our ministry and personal lives.
Recently, I was having lunch with a fellow pastor in Vancouver, Washington, and we were discussing this very matter. He reached to the center piece on the table and pulled out a card which asks for our evaluation of the restaurant. The questions ranged from the quality of the food to the cleanliness of the establishment. There was no place for your name. You were simply instructed to leave it for your server.
Pastor Al Hughes, along with a few other wise pastors, have seen the need and value of having as many eyes as possible surveying their church and noting the impression the church makes on them. Brother Hughes has allowed me to post the card and message they are implementing FEEDBACK
Ken Blanchard, the co-author of “The One Minute Manager,” said, “Feedback is the breakfast of champions.” “Feedback” is information about reactions to a product, service, or a person’s performance of a task, used as a basis for improvement. Organizations need feedback from their clientele and constituents to improve how they serve and relate to them.
A local church is no different. People need to communicate feedback to the church leadership so they can evaluate how to better meet the needs of the congregation. Sometimes people leave a church without ever giving a solid reason why. When asked why they are leaving they are very evasive. Consequently, the church can never correct the problem.
Therefore, I am asking you to take a few minutes to complete the “Help Us, Help YOU” feedback card enclosed in this bulletin (more cards are available on the information table in the foyer). You will notice, there is no place to put your name, therefore your feedback will be anonymous. After completing the card please put it in the offering plate or you may mail it to the church. In the future, one of these feedback cards will be included with every welcome letter we mail to first time attenders at BBC.
Hopefully, the information on these cards will help us to help you have a more meaningful worship experience and walk with the Lord at BBC. Thank you in advance for your feedback! God bless you.
Pastor Ken Blue was born in Boswell, Ark. In 1955 he accepted Christ as his Savior. He and his wife Joyce were married in 1955. They have 5 children. He graduated from Midwestern Baptist Bible College in 1969 and started the Open Door Baptist Church in Lynnwood, Wa. where he pastored for 39 years. Because of health issues (ALS) he was forced to resign as pastor. It is his desire to continue to be used of God to help pastors and believers through this ministry.